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Associate, Communications -Washington, DC
Washington, DC
United States
Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.

For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people's lives.

Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

Responsibilities encompass communications material development, internal and external messaging, public relations and outreach, marketing, and direct support to Palladium’s portfolio of health, economic development, and data, informatics, and analytical solutions programs. Approximately 25 percent of the job will be knowledge management (KM), encompassing the creation, analysis, sharing, use, and/or storage of knowledge that aligns with the organization’s internal communications and KM needs and priorities. The rest of the job will be split between internal communications and external marketing communications. Details of these roles are found below.
The Associate’s expertise will also serve as a resource for the home office and projects to explore innovative ways to tell their stories and will assist home and field staff with overall communications strategies, branding, marketing, and KM. The Associate, Communications - Americas will report to the Senior Manager, Strategic Communications and Marketing – Americas Partnership, and work in coordination with Palladium’s Communications team, which spans the DC, London, and Dubai offices.
  • Develop communications strategies, plans, and materials for the Americas team, including outlining and drafting content, managing production and review schedules, and coordinating distribution/outreach through appropriate channels and across platforms both internally and externally
  • Support Americas home office and project office staff to meet the KPIs for major content pieces and speaking engagements, as defined by the corporation for the fiscal year
  • Contribute to Americas team new business development by attending pipeline meetings and identifying areas for potential external communications, including supporting the development of key messages and materials as well as providing occasional strategic review support in collaboration with the business development team
  • Provide technical assistance to Palladium projects related to strategic communications and client reporting including communications plan development and implementation, quality management, introduction of new communications techniques and approaches, and other support
  • Work with broader Palladium communications team to raise the profile of the Palladium Americas business unit (Americas Partnership) primarily with USAID, but also with other current and potential clients and partners, and across the Americas staff through development of strategies and tactics that include participation in key DC-based events, targeted communications materials development, and other actions
  • Coordinate delivery of materials, including graphic design, editing, translation, professional printing, and other activities via internal or external resource-partners involved with projects
  • Support Americas communications by contributing to the ongoing development of initiatives and processes to obtain and share information and promote quality
  • Support Americas internal communications and knowledge management, including disseminating messages to staff and contributing to the storage and sharing of knowledge on appropriate repositories on SharePoint and shared folders/drives
  • Support Americas monthly town halls, including presentation compilation and coordination of webinar
  • Draft the Americas partner message for the monthly internal (employee) newsletter
  • Provide ad-hoc communications and marketing support for staff preparing to speak at events
  • Provide communications training to project office and home office staff as needed
  • Contribute to and support the corporate SharePoint platform, various databases, and other internal resources for communications, collaboration, or knowledge management
  • Other duties as assigned
Reporting requirements:
  • Attendance at all regularly scheduled communications meetings and/or management team meetings
  • Regular updates with your manager
  • A monthly update on the status of your KRA’s, as well as any other important areas of concern
  • Exception reports as and when required
  • Inputs into the business unit’s quarterly reports as required
  • Any other reporting as requested by your manager
  • The role will form part of the International Development portfolio, Americas Partnership
  • The role will be required to liaise closely with Team Leaders, Senior Managers, other employees, Professional Service Providers, and possibly with current or potential clients and partners
Authority levels:
  • Compliance with corporate delegated authorities
  • Appropriate consultation with line manager regarding important decisions involving your areas of responsibility
  • Formulation of sound, evidence-based recommendations relevant in your areas of responsibility to the Senior Manager, Strategic Communications and Marketing - Americas
  • Experience in communications and marketing in a global context
  • Experience in developing and managing marketing and PR programs and creating communications and knowledge management strategies and plans
  • Experience in international development and understanding and knowledge of USAID or donor organizations a plus
  • Fluency in a foreign language welcomed
  • Experience living or working in developing countries preferred
Key competencies and professional expertise:
  • Ability to manage and satisfy competing priorities from multiple stakeholders
  • Ability to solve complex technical, managerial, or operational problems and evaluate options based on relevant information, resources, well-rounded experience, and knowledge
  • Outstanding interpersonal communications skills enabling the individual to work with people at all levels internally and externally and around the world
  • Demonstrated ability to communicate clearly and concisely both orally and in writing, and lead presentations, training courses, and effective meetings
  • Demonstrated integrity, independent thinking, judgment, and respect for others
Core competencies:
  • Demonstrated adaptability and flexibility in response to rapidly changing business environment
  • Demonstrated development and use of collaborative relationships
  • Demonstrated capacity for self-development and accountability
  • Demonstrated ability to effectively manage resources to drive high performance and efficiency
29 Nov 2019
By submitting an application for this position you are agreeing to submit to or provide information relating to police/background checks which may be conducted as applicable.

Palladium is committed to the protection of personal information and compliance with relevant data protection and privacy laws. The information requested as part of your application is collected directly from you to assess your suitability to provide services to Palladium, its clients and/or any of its projects. Any information that you provide will be recorded and maintained in a confidential way. Applicants are considered for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Palladium is a child-safe organisation and screens applicants for suitability to work with children. Our checks may include a police check. If this applies to your position, this will be discussed directly with you by our recruiter. We collect the information outlined in this form on the legal basis of your consent and then may later use it for compliance with relevant laws (e.g. taxation), the performance of any contract we have with you or any contract we have with our client. This contract performance management includes managing your employment, your performance and/or engagement with us. The information you supply may be provided to our related companies and offices overseas, subject to such overseas offices/related companies being bound by the same data protection standards as the office/related company to which you provide the information and provided also that such transfer of information is required as part of fulfilling the purpose of or the reasons for the provision of the information, or for the performance of any subsequent contract. An example of this might be that the hiring managing or an individual involved in the decision is based in another location. Further details on overseas transfers are available at If you do not provide your data or consent to processing by us then we cannot assess your suitability to enter into a contract with you. Depending on your country of residence, you may have certain data protection or privacy rights. You can find details, including our retention guidelines, at Data protection or privacy queries can be directed to

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